Privacy & safety
Telehealth apps handle some of the most sensitive information you have. Not all of it is protected the way people assume. This section explains, in plain terms, what to check in a privacy policy, what regulators have acted on, and how to verify that the people treating you are licensed.
This is consumer information, not legal advice.
Guides coming soon
These guides are being researched and are not published yet. Nothing below is a link until the guide is live and has been fact-checked.
- Online therapy and your data: 10 privacy questions to ask before you sign up
- What the FTC's BetterHelp and Cerebral cases mean for telehealth users
- How to check that a telehealth prescriber is licensed in your state